1. Acceptance
By creating an account, sending a document for signature, or signing a document through Evenseal, you agree to these terms. If you are using Evenseal on behalf of an organization, you represent that you are authorized to bind that organization.
2. The service
Evenseal lets you upload documents, place fields, send them to recipients for electronic signature, and receive a sealed PDF with a tamper-evident audit certificate. We provide simple electronic signatures. We do not provide qualified electronic signatures (QES), advanced/certificate-based signatures, notarization, identity verification, or witnessing, and we are not a certification authority.
3. Accounts
Senders sign in with a one-time email link — there is no password. You are responsible for keeping access to your email account secure and for activity that occurs under your account. Recipients sign through a secure, single-use link and do not need an account.
4. Acceptable use
You agree not to use Evenseal to:
- upload or send unlawful, fraudulent, infringing, or malicious content;
- impersonate another person or misrepresent who is sending a document;
- send documents to recipients who have not agreed to receive them;
- collect signatures on documents that law requires be executed on paper or with a notary, witness, or qualified signature; or
- circumvent usage limits, security controls, or rate limits.
5. Electronic signatures and your responsibility
We capture each signer’s consent to sign electronically, their actions, timestamps, IP address, and user agent, and we bind them into the audit certificate. Whether a particular document is valid and enforceable when signed electronically depends on your jurisdiction and the type of document — that determination is yours, not ours.
6. Plans, billing, and trials
Paid plans are billed through Paddle, our merchant of record, who is the seller of record for your purchase and handles applicable taxes (such as VAT/GST). Paid plans include a card-required 7-day trial; you are not charged until the trial ends. Subscriptions renew automatically for the billing period you selected (monthly or annual) until cancelled. Prices are shown on our pricing page and may change with notice for future billing periods.
7. Cancellation and refunds
You can cancel at any time in one click from your settings — cancellation is instant and self-serve, with no retention steps. When you cancel, your plan remains active until the end of the current billing period, after which your account moves to read-only access to your existing documents. Because a trial is provided before any charge, fees already paid are generally non-refundable except where required by law.
8. Documents, retention, and the legal record
You retain ownership of the documents you upload. Completed documents and their audit chains form a legal record: they are retained as system-of-record data and remain available to you read-only even after a subscription lapses. Deleting your account removes your account profile information, but sealed documents and the audit certificates that identify their signers are part of the legal record and are retained under this retention policy — rewriting them would destroy the tamper evidence they exist to provide. See our Privacy Policy for how personal data is handled.
9. Intellectual property
Your content remains yours. You grant us the limited rights needed to store, process, render, and seal your documents and to deliver them to your recipients. The Evenseal software, brand, and site content are ours.
10. Disclaimers
The service is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. We do not warrant that the service will be uninterrupted or error-free, or that a document signed through it will be enforceable in any given matter.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the amount you paid us for the service in the 12 months before the claim.
12. Indemnity
You agree to indemnify us against claims arising from your content, your use of the service, or your breach of these terms.
13. Changes to these terms
We may update these terms; material changes will be reflected in the “last updated” date above and, where appropriate, notified by email. Continued use after a change means you accept the updated terms.
14. Governing law
These terms are governed by the laws of India, and the courts of [City], India have exclusive jurisdiction, without prejudice to any mandatory consumer protections available to you where you live.
15. Contact
Questions about these terms: support@evenseal.com. Registered address: [Registered address], India.