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Master Services Agreement (MSA) Template

A master services agreement is the umbrella contract two businesses sign once, before any project exists, to govern every engagement they do together afterward. It deliberately leaves out scope of work and fees — those are added later in a separate, incorporated Statement of Work for each project. Download the ready-to-fill template below, or read the full clause checklist first.

Download the Master Services Agreement

A complete, ready-to-fill PDF — 13 clauses, blanks for every detail, and a signature block for both parties. Free, no email, no account. Read it and adapt it before you use it; the cover page explains what it can and cannot do for you.

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Need the other party to sign it too? Send it for signature with a full audit trail and a tamper-evident seal on the finished file — they never need an account. See pricing.

This is a template, not legal advice

This document is a general-purpose template provided for information only. It is not legal advice, it does not create a lawyer–client relationship, and nobody has reviewed it against your situation.

Laws differ by country, state and province, and they change. A clause that is standard in one place can be unenforceable — or illegal — in another. Terms that are ordinary between two businesses can be void in a consumer or employment context.

Read every clause before you use it, fill in every blank, and delete anything that does not apply. For anything high-value, unusual, or that you could not afford to lose a dispute over, have a qualified lawyer in your jurisdiction review it before it is signed.

What a master services agreement needs

  • Client & provider names

    Full legal names and addresses of both parties. This is the entity that will sign every future Statement of Work under the same agreement.

  • How Statements of Work attach

    The mechanism that lets the parties add a new project without rewriting the contract — each SOW references this Agreement and becomes part of it once both sides sign.

  • What the SOW controls vs. what the MSA controls

    Scope, deliverables, and fees live in the SOW. Everything else — liability, confidentiality, IP defaults, termination — lives in the MSA and applies to every SOW automatically.

  • No scope or fees in the MSA itself

    A master services agreement is deliberately silent on what work gets done or what it costs. If your document names a specific project or a dollar amount, it is a service agreement, not an MSA — use a single-engagement template instead.

  • Default IP ownership

    Who owns deliverables created under a SOW, and on what trigger (typically payment in full) — stated once, so it does not need to be renegotiated on every project.

  • Confidentiality

    What each party may not disclose or use outside the relationship, and how long that obligation lasts once the relationship (or a given SOW) ends.

  • Insurance requirements

    Coverage the provider must carry throughout the relationship — general liability, professional liability, and anything specific to the work, stated once rather than per project.

  • Liability cap

    A limit on what either party owes if something goes wrong, usually tied to fees paid under the specific SOW in dispute rather than the whole relationship.

  • Termination of the MSA vs. a single SOW

    How the overall relationship ends, and what happens to a project already underway — does it wind down with the MSA, or run to completion under its own terms?

  • Governing law

    Which jurisdiction’s law applies to the relationship and to every SOW signed under it.

  • Signatures & date

    Both parties sign the MSA once. Individual SOWs are then signed as they come up, without re-signing the underlying terms.

Why this template has no scope or price

That absence is intentional, not an oversight. This document is built to be signed once and reused across every future engagement between the same two parties. The template says so explicitly, rather than leaving a reader to wonder why a “services agreement” never describes any services: clause 2 states in plain terms that scope, deliverables, and fees are deferred entirely to the Statements of Work signed under it, and that no work or payment obligation exists until one of those is signed.

Everything else — IP defaults, confidentiality, insurance, liability caps, termination, governing law — is set once here and applies automatically to every SOW, so the parties never have to relitigate those terms for a new project. When you are ready to start actual work, pair this MSA with a Statement of Work that names this Agreement and carries only the scope, schedule, and price.

Common mistakes to avoid

  • Writing scope or a dollar figure directly into the MSA — that turns it into a one-off service agreement and defeats the point of having a reusable framework.
  • Leaving the SOW-vs-MSA precedence unstated, so nobody knows which document wins when a project-specific term (a tight deadline, a special payment schedule) conflicts with the standing terms.
  • Setting the liability cap against the whole relationship instead of the individual SOW — one large historical project can then wipe out the cap for every future one.
  • Forgetting what happens to a SOW in progress when the MSA itself is terminated — without a clause on it, an active project can be left in limbo.
  • Skipping insurance requirements because "we'll sort it out per project" — for a relationship meant to run for years, that just means it never gets sorted out.

Turn this into a signed agreement

Fill in the template above, then send it to the other party for signature with a free Evenseal account — 3 documents a month, no card required. They sign online and never need an account, and the finished file comes back sealed with an audit certificate showing who signed, when, and from where.

Only you need to sign your own copy? Use the free self-sign tool instead — no account needed.

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Not legal advice — for high-value or long-running relationships, have a local attorney review your agreement before it's signed.

Frequently asked questions

What is a master services agreement, and how is it different from a regular contract?+
A master services agreement (MSA) is a framework contract that sets the terms — liability, confidentiality, IP ownership, insurance, termination — that will govern every project between two parties, without describing any single project itself. A regular service agreement bundles those terms together with the scope and fee for one engagement. An MSA is signed once; the scope and fee for each project are then added later in a separate, much shorter Statement of Work.
Why leave scope and fees out of the MSA entirely?+
Because an MSA is meant to outlast any one project. If the scope and price were written into it, every new engagement would require renegotiating (and re-signing) the whole contract, including clauses that have nothing to do with the new work. Keeping scope and fees in a separate Statement of Work lets the parties start a new project in minutes, on terms both sides already agreed to once. See the Statement of Work template.
Do I need a separate Statement of Work for every project?+
Yes. This Agreement is not binding on its own for any particular piece of work — a signed SOW is what actually commits the provider to deliver something and the client to pay for it. The MSA supplies the standing legal terms; the SOW supplies the specific project.
If my SOW and the MSA disagree, which one wins?+
This template gives the SOW priority on matters it is meant to address — scope, deliverables, fees, payment schedule, project-specific deadlines — and gives the MSA priority on everything else, including liability, confidentiality, and termination, unless the SOW explicitly says it is varying one of those clauses. State the precedence rule explicitly in your own agreement rather than leaving it implied.
Is an e-signed master services agreement legally binding?+
Yes, in most jurisdictions. A typed or drawn electronic signature is legally recognized for ordinary business contracts under laws like the US ESIGN Act and UETA, and equivalents elsewhere. An MSA is a standard commercial contract, not a document requiring notarization or a qualified signature. Are electronic signatures legally binding?.
Can I send this agreement to a client or vendor to sign online?+
Yes. Download the template above, fill in the blanks, then send it for signature with a free Evenseal account — no card required. Once the MSA is signed, each Statement of Work can be sent the same way. Create a free account.

Related

  • Service Agreement Template (single engagement)
  • Statement of Work Template
  • Consulting Services Agreement Template
  • Mutual NDA (Non-Disclosure Agreement) Template
  • Independent Contractor Agreement Template
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